What to Do When Switching Home Insurance

Switching home insurance can save you money, improve your coverage, or give you better customer service — but it’s important to handle the process carefully to avoid coverage gaps or penalties. Here’s a step-by-step guide to make the transition smooth.


1. Review Your Current Policy

Before making a move, look over your existing homeowners insurance policy. Check for:

  • Coverage limits (to ensure your new policy matches or improves on them)
  • Exclusions that may have caused you to seek a change
  • Cancellation fees or minimum coverage periods that might cost you if you leave early

2. Shop Around for the Best Deal

Compare quotes from at least three reputable insurers. Consider:

  • Premium costs
  • Deductibles
  • Coverage details
  • Discounts (for bundling, security systems, claims-free history, etc.)

3. Line Up Your New Policy Before Canceling the Old One

The biggest mistake homeowners make is canceling their old policy before the new one starts. This can leave you with a coverage gap — and even one day without insurance can be risky and may violate mortgage requirements.


4. Notify Your Mortgage Lender

If you have a mortgage, your lender needs proof of continuous coverage. They’ll want details of your new policy to update their records and ensure your escrow account pays the correct insurer.


5. Cancel Your Old Policy (in Writing)

Once your new policy is active, contact your old insurance company to cancel — and do it in writing. Keep confirmation for your records to avoid billing issues.


6. Request a Refund if Applicable

If you paid your old policy in advance, you may be eligible for a prorated refund of unused premiums. This refund can be sent to you or your escrow account.


7. Store Your New Policy Safely

Keep a copy of your new homeowners insurance policy in both digital and physical formats. You’ll need it for claims, mortgage records, or tax purposes.


Bottom Line

Switching home insurance can be a smart financial move, but only if you coordinate the change carefully. Ensure your new policy is in place before canceling the old one, communicate with your mortgage lender, and keep thorough records to make the transition seamless.